At MONTE, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website monte.do or make a purchase.

By using our website, you consent to the practices described in this policy.

Information We Collect

    We may collect the following types of personal information:
    • Personal Identification Information: Name, email address, phone number, billing and shipping addresses.
    • Payment Information: Credit/debit card details or payment platform information (processed securely and not stored on our servers).
    • Technical Data: IP address, browser type, device information, and browsing activity on our website.
    • Order Information: Details about products purchased, preferences, and feedback.

    How We Use Your Information

      We use your information for the following purposes:
      • To process and fulfill your orders, including shipping and payments.
      • To improve our website and customer experience.
      • To send transactional emails, such as order confirmations and updates.
      • To send promotional communications (with your consent).
      • To comply with legal requirements.

      Sharing Your Information

        We do not sell or rent your personal information to third parties. However, we may share it with:
        • Service Providers: Such as payment processors, shipping companies, and IT support teams, only as necessary to complete your transactions.
        • Legal Authorities: If required to comply with laws or respond to legal requests.

        All third parties handling your data are required to protect it in accordance with this policy.

        Data Security

          We take appropriate measures to protect your data from unauthorized access, alteration, or disclosure. These include:
          • Secure encryption of sensitive data (e.g., payment details).
          • Regular monitoring of our systems for vulnerabilities.

          While we strive to protect your information, no system can be 100% secure. By using our website, you acknowledge this risk.

          Your Rights

            You have the following rights concerning your personal data:
            • Access: Request a copy of your personal data we hold.
            • Correction: Update or correct any inaccurate information.
            • Deletion: Request that we delete your personal data, subject to legal obligations.
            • Opt-out: Unsubscribe from marketing communications at any time.

            To exercise these rights, contact us at info@monte.do.

            Cookies

              We use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and analyze website traffic.

              You can manage or disable cookies through your browser settings, though some features of our website may not function correctly without them.

              Changes to This Policy

                We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised date.

                Contact Information

                  If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
                  • Email: info@monte.do
                  • Phone: +1 (809) 364 9457